Harsin

Bill Gates must be cursing himself that he didn't have all this business advice before he went bankrupt.

I'd like an Elite for the hdmi output and bigger HD but it's pointless buying another 360 until the 65nm tech comes in.

If Microsoft soleley consisted of the Xbox division then he'd have been drawing his giro long ago.

How can this be on the top of your most wanted list? It's not a game yet! It's a picture of a green and pink tube!

Shhhh you'll lose 'hardcore' credentials, quick make a post slagging off Need For Speed and chavs or something to top it back up.

Would be much better from a consumer point of view if they simply picked up your knackered machine and gave you a new replacement one at the same time. Would also halve the number of courier trips needed.

This is exactly what Sharp did when my lcd monitor broke a year or so ago.

That's what Sony and Nintendo do I believe (nintendo certainly did with the DS cracked hinge outbreak).

Anecdotal evidence ahoy: the UPS blokey picked up my 360 today and told me that he picks at least 5 of them up per day.

Took just over 6 weeks for them to fix mine (it's currently on it's way back to me) and there are a few other people in this tread waiting 6 to 8 weeks too.

The recorded message on the helpline currently claims a 5 week (25 working day) turnaround. Until about a month ago they were claiming a 3 week turnaround.

Theory is that thay're actually fixing them now instead of just grabbing the nearest one of the 'In' pile, switching it on and if it doesn't display red-lights straight away bunging it in a box to you.

E3 taught me that he has the voice of a 13 year old Xbox Live User, which certainly explains a lot.

I'm glad I got that 3 years return to store for immediate replacement thing, though.

Is this some Currys/Dixons style extended warranty or the MS one? because if you mean the MS one you'll be without a console for around a month if your 360 goes tits up.

I am fairly certain my local Game store will give me a new unit, but I dont fancy having to keep going back and getting them changed every time.....am I entitled to a refund?

Doubt they'd give you a refund, they certainly don't have to legally.

Here's a point, MS have basically admitted that all the backlog of unsold 360s sitting there in stockrooms up and down the country have this design flaw. Isn't it against the law to knowingly sell faulty goods, I'm surprised they haven't been forced to do a full recall on those.

Sadly - the store can pass-you-over to their Head Office/Customer Services or whoever - the actual store does not have to do anything - your contract is with 'Argos Inc' and not just that store.

Yeah the woman from Trading Standards said that I shouldn't bother with the actual store and that all correpondence should now go to their head office via recorded delivery.

I think you're probably right about being strung out, what I'll proabbly do is ring MS in a minute and also write a letter of complaint to Argos head office about this.

That's so bang out of order I'm lost for words. There's simply no reason why they could refuse that.

Yeah, MS might be offering free repairs, but that doesn't mean you have any confidence in those repairs. I sure as hell don't. As a consumer, you have the choice to have the repair if you want or get the problem sorted by the retailer. Go give 'em hell.

In other news, i've just filled out my court papers online. How swizzy is that. 'Cos I'm a nice person I won't file them until tomorrow, as I left for work before the post today. Not holding my breath though.

I know GAME get a lot of stick on here, but I will say that I've always found them superb when it comes to things like replacements. Here's a bit more (detail, what I posted over at the DVD Forums).

Well just been down Argos to return the 360 (bear in mind that it's only two months old) and their response was that it was nothing to do with them and I had to contact MS direct to arrange my own repair. From reading a poster in the previous threads unfortunate experience with Argos I went forearmed with the relevant part of the Sales of Goods Act (Section 14) and the response from the store manager "Our company policy supercedes that" (no I'm not joking).

Just to be sure I rang Trading Standards when I got back home and they told me that Argos was 100% in the wrong on this, although not automatically entitled to a replacement it is the retailers responsibility to arrange any repairs within the 6 months of purchase and I was advised to write to their Head Office.

Now I'm not sure if it's worth it as on one hand it would probably be quicker for me to arrange my own repair than Argos if they dig their heels in and go for the repair rather than replacement route, but on the other I don't particularly like letting companies get away with cowboy antics like this.

Looks like I'm going to have a similar experience to Deeptone, only with Argos. Took in my two month old 360 which had red lighted and was told that it was up to me to contact MS to arrange a repair and Argos had nothing to do with it anymore.

They had a feature on the PS3 price drop on todays bbc lunch times news. Not good, (well for sony)

What struck me was the bloke doing the feature seemed mind-boggled by the £425rrp and kept saying variations of 'It's a hugely expensive product'.

It's true though, this has to be the biggest collection of negative people on the whole world wide intraweb.

Says the bloke who resembled Fraser from Dad's Army during the first two presentations only to spring up like Zebedee during the last one to shout "Everything's coming up Sony!"

That PSP redesign is pretty much the most pointless thing ever. More pointless than Paul Ross even.

Looked liked timed exclusives he was very careful to say things like "Exclusive this year/hilday season"

Tim Guest is dribbling.

Oh God you just know he's probably going to redirect his column to this now his Second Life book is done. Whoooo 400 words about disabled people buying a virtual chair agogo.

At least he can present better than Reggie.

Reggie always looks like some creepy molester who managed to sneak past security and get up on stage.

It's like your Uncle dancing at a wedding distilled into conference form.

Ooh good another back-slapping montage video, hadn't had one of those for nearly three minutes there.

When is the Sony conference?

7:30 tonight for us.

I hope they have a Q&A.

"Hey Reggie, why did you stop Manhunt 2 from releasing but let that paedo witch touching game sail through."

Trying to convince that their online service is alreeady top-notch?

Christ, at this rate Sony could win best conference even if it just consisted of Phil and Kaz playing soggy biscuit with a MGS4 Blu-Ray while Final Fantasy music runs in the background.

Less stats please, it's starting to resemble a Sony conference with less made up info.

The guy from Penny Aracade put it well (I'm trying to find the article) in that its like MS set themselves up the goal of getting to market first and hitting 10 million and now they've done that they're kind of milling about cluelessly not sure what they're up to.

Not sure why people are so surprised, I can't remember MS ever doing a good job of one of these presentation and they can't announce any surprises because no one there can keep a secret that doesn't leak a week before the show!

The GTAIV on 360 came as quite a shock to most people last year as I recall.