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rubberducker
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just had a phonecall from Game online telling me that my order is guaranteed for launch

Ordered at 6pm on the 17th August, so those who ordered before me should also get one.

Just waiting for the email now so I can re order all the games and use the codes :)

I ordered mine on August 17th too - was that the day the release date was announced?

I got the email a while back so hopefully everything will be sweet.

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Me - please don't tell me you've heard there's a problem! :)

No I called them again today. The women assured me they are aware how many units they are getting. She has said I will be getting mine delivered between 8am and 6pm december 2nd. She didn't understand what I was worrying about :)

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specialist retailers like Game and Gameplay should have had the option where if the Premiums have all gone you'll have Core instead.

Gamestation are doing that (well my local anyway), they phoned me up and said they could not guarantee me a premium pack on launch day but they could offer me a core pack with a HD and wireless controller for £280.

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Gamestation are doing that (well my local anyway), they phoned me up and said they could not guarantee me a premium pack on launch day but they could offer me a core pack with a HD and wireless controller for £280.

very sensible of them. i'm gonna give Gameplay a call this afternoon to see if they will do the same. at the end of the day Core/Premium if i choose a Core now they should bump me up the queue.
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No I called them again today. The women assured me they are aware how many units they are getting. She has said I will be getting mine delivered between 8am and 6pm december 2nd. She didn't understand what I was worrying about  :)

Well thankgoodness for that - you had me worried! :)

Now all I have to worry about is my g/f being out for an hour during that day (I'm at work :() - if they turn up then I swear I will scream

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That's actually a better deal, because you'll have two controllers. Although you won't have the component AV lead - you should pick them up on that if you're going to need it.

I've got one on order from the Woolworths website but I've got that core pack deal to fall back on if my Woolies order goes to shit.

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I just spoke to someone at play.com, they said that if you pre ordered around June/July then you should be fine... Any time after that, probably not.

Were they even taking pre-orders back at that time?

They said to me that my order from the 18th of August was "the earliest I've heard of in the last 3 months I've worked here" and would stand a very good chance. This now seems like a rather optimistic prediction from him? That's stupid, preordering in August and being miles off getting a unit.

I'll say it again: What a shambles.

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Just rang Game online to see what the situation was.

Basically said that if you have a Pro pack coming, you have already been emailed. If you haven't had an email , you aren't getting one at launch and further stock will made available on a first come first serve basis. If you pre-ordered a core pack, then they expect to fulfill all pre-orders on launch day. Thier also maybe a small amount of core pack available at launch in store.

This email is only for people getting them online though, right?

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Been on the phone with Game customer services, the girl I spoke with seemed to give very straight answers like reading off a list (I’ve phoned previously and the info was the same).

I asked for the girls name and then she seemed to be more forth coming with information, she informed me that the local stores were continuously phoning regarding allocation of consoles. She let me know that they still do not have any information about stock allocation and the issues come back to the amount of premium packs; Game appear to be under the impression that they will have enough consoles to cover in store pre-orders that were taken between the 18th & 22nd (IIRC), but noting that it looks as if a number of premium pack pre-orders will be replaced with core packs if the customer would still like the console.

I asked about possible deals to compensate customers who had orders for a premium pack but who would only be getting a core – The girl was unaware of any deals at the moment; all this seems to indicate Game need to pull their finger out and get some sort of statement issued to all stores.

I’ve been told a number of closely matching stories by Game these past few weeks, which I’ve been 99% sure is bollocks, that’s why I keep chasing and pushing for info.

But come on, stores should know the allocation by now and also have their story straight.

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Been on the phone with Game customer services, the girl I spoke with seemed to give very straight answers like reading off a list (I’ve phoned previously and the info was the same).

I asked for the girls name and then she seemed to be more forth coming with information, she informed me that the local stores were continuously phoning regarding allocation of consoles.  She let me know that they still do not have any information about stock allocation and the issues come back to the amount of premium packs; Game appear to be under the impression that they will have enough consoles to cover in store pre-orders that were taken between the 18th & 22nd (IIRC), but noting that it looks as if a number of premium pack pre-orders will be replaced with core packs if the customer would still like the console.

I asked about possible deals to compensate customers who had orders for a premium pack but who would only be getting a core – The girl was unaware of any deals at the moment; all this seems to indicate Game need to pull their finger out and get some sort of statement issued to all stores.

I’ve been told a number of closely matching stories by Game these past few weeks, which I’ve been 99% sure is bollocks, that’s why I keep chasing and pushing for info.

But come on, stores should know the allocation by now and also have their story straight.

18th & 22nd... of August? I ordered on 19th August, so I'm hoping so :ph34r:

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But come on, stores should know the allocation by now and also have their story straight.

The GS store mines pre-ordered at is having 16 full packs and no cores. They have 30 Full pack pre-orders and those that miss the first batch will get their consoles a week later. So it appears GS know what their getting.

Might the lack of knowledge on Games part be something to do with their paddy with Microsoft?

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I spoke to the store manager of my local Game store where i used to work today, and he informed me there was a H/O meeting (Buying allocation depts etc) going on TODAY with regards to stores being told their allocations imminently. Off the record he also believes that most stores should will be able to fulfill the majority of their paid preorders with 'premium packs'..

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none of the stores know anything at all.

GS haven't even put a "package" together yet , like they keep threatening to do.

my bet is that it will be one massive rush from next Weds onward.

So my good friend at GS is lying to me then. Thats the last time I let him get drunk in my presence.

He confirmed his buying team have confirmed his store is getting 16 Full packs. I worry not, I'm 8 on the list. :ph34r:

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ok so i phoned Gameplay and changed my Premium Pack to Core which they reckon *should* be fine to launch day. they've already sold out of Hard Drives unfortunately so a lot of other people must be doing the same. they were really helpful and it's all updated online on my account, but in the original order. fingers crossed. still keeping the Woollies one for now. surely i deserve one now, God loves a trier :ph34r:

btw. my order was placed 20th Aug and the cs guy admitted there's no chance of getting a Premium Pack for launch.

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