My 360 is dead

[robdood]

Ok, so, I get home from work tonight, have a smoke and feel like some Ridge Racer 6.

I boot up the machine on my spanky new HDTV, and get a route plotted. Begin the first race, all is going well. Suddenly, the screen freezes; the game/360 seems to have crashed. Ah well.

Reboot; same thing happens, as soon as I start racing, the game freezes again. Uh oh. Except this time there are crazy lil white squares randomly scattered about.

Shit!

Reboot again. Have a feel and check of the wires, everything seems secure... This time, the 360 crashes during the opening FMV of Ridge, and the screen is decorated (completely) green. Lovely!

Fuckity fuck!

Panicking, I decide to do the First Rule. Remove and reconnect all wires! And FUCK! The AV cable is not in properly! Thank fuck!

But no.

I start playing Ridge again. I got to play for longer this time. I finished the first race. But then, during the start of the replay..

Please, please. Someone make this better. GoW is out this fucking Friday, and I've just bought a HDTV

What makes 360s go wrong? Hold me!

(And yes, I know I should get a blog and this is the 'worst I got a HDTV thread ever)

[angel]

sounds like 1) overheat or 2) ridge exposed a flaw in the 360...one of mine was killed by it. whatever you do, dont send it to MS.

[robdood]

Heheh, ok - I have heard bad things about how long it takes for them to get back to people (poor Cyhwuhx!)..

So, instead of sending to MS, what the fook can I do?!

[angel]

the shop mate...always the shop. take receipt, be pleasant. but you can get a replacement.

100% deffo

[Distinct muttering]

Heheh, ok - I have heard bad things about how long it takes for them to get back to people (poor Cyhwuhx!)..

So, instead of sending to MS, what the fook can I do?!

golden rule of broke electronics, hit it hard with an open palm quickly downwards. should work a treat.

you tried any other games?

[robdood]

Oh I forgot to add; after the Super Saiyajin-enducing final crash, the next boot crashed on the 360 Logo But no red lights

It still boots now, seems happy on the dashboard. I've turned it off out of fear now tho

[Charliemouse]

Ms were really good to me when my 2 360's have died, I have had a replacement in 3 days.

[Exit Chamber]

That's exactly what mine did before dying. Angel's suggestion is definitely what I would try first, take it back and hope you get a nice/stupid assistant. Failing that, its prolly a couple of weeks before you are gonna see it again if you are lucky from MS. Gutting timing man

[angel]

My fourth would hang on the 360 logo 1 time in 3 before it eventually gave up. It wont get better mate.

[labarte]

It's done for I'm afraid. MS turned mine around pretty quick, but you hear some horror stories so the shop is the best bet. Is it a launch one?

[pretentious_helvetica]

Ridge froze on the replays sometimes too, although I've had very little problems with Test Drive Unlimited these days. Certain games = certain doom.

[Sonic.Mirrorz]

Move the 360 to a cooler well ventelated place.

[joeplus]

Jesus, I really had no idea this was happening to people a lot. How on earth was the bloody console allowed to ship, when this happens to it? People here saying they've had two, even four, consoles break on them.

Astounding scenes. I'll not be joining Wii60, then. Just Wii.

[robdood]

Ok, well my housemate suggested I try turning the video down to see if it'd work in 480p.. It forced itself to 50hz too, for some reason, but now I've managed to finish 2 races.

Very odd.

I've turned it off again, will try again, back in 720p in about 20mins.

Eeesh, now to find the receipt, just incase!

[RichM]

I've just bought an intercooler for mine as it sits in a cabinet and was freezing up. Seems to keep the case really cool now. When my network port got fried, MS fixed and returned in 7 days!

Rich

[robdood]

Hmmm.. Well I only bought it 4 months ago-ish, so it isn't a launch one.

Does it make sense that maybe, somehow, using the hidef modes on the 360 could overheat it? I know it's ridiculous, but still..

[Hitcher]

I've just bought an intercooler for mine as it sits in a cabinet and was freezing up. Seems to keep the case really cool now. When my network port got fried, MS fixed and returned in 7 days!

Rich

Might want to be careful with that -

http://www.rllmukforum.com/index.php?s=&am...t&p=3547264

[RichM]

Might want to be careful with that -

http://www.rllmukforum.com/index.php?s=&am...t&p=3547264

Yeah, i've read the horror stories, but I'll keep an eye on it. Already checked to make sure it's pushed on properly

[Burai]

Move the 360 to a cooler well ventelated place.

No.

Get a replacement ASAP. It's dying and whilst you can prolong it's life by taking all sorts of steps, it will still die. Only it will probably die out of warranty, leaving you with a £280 doorstop.

Take it back to the shop or call Microsoft ASAP.

[robdood]

Yeah, seems its fucked. Managed to play the Lost Planet demo for 30mins, before deciding everything was fine again (now with the window next to the 360 shelf thingy open ) it literally crashed just before I pressed the power switch

Then it fucked up on the 360 logo boot sequence.

Back to GAME with it then, in time for Friday! Sheesh. How very annoying.

[Cyhwuhx]

Hmmm.. Well I only bought it 4 months ago-ish, so it isn't a launch one.

Does it make sense that maybe, somehow, using the hidef modes on the 360 could overheat it? I know it's ridiculous, but still..

.::: If you're brave enough. Stick Dead Rising in it and let it run on the title-screen for half an hour. DR is pretty intensive at some points. If that causes something, than I'm afarid it's simply waiting for it to die entirely.

My condolences though, it's only downhill from here.

[fatoy.japa]

Precisely the same problem as my launch 360 developed earlier this year - it was tempting to believe it was temporary but, as I'd secretly suspected, one or more components had fried and eventually it was back to Microsoft.

If the return-to-shop policy doesn't get you anywhere, is it any consolation that MS got a replacement to me in 4 days?

[harlowlad]

I thought that shops wont take them back if you had them longer than a week ?

[Triple A]

I had the same issue - tis fucked alright.

Send it back to MS -turnaround is about a week, provided you can get through to them on their 'hot'line...

[angel]

theyre obligated to give you 1 year, i did mine after 6 months. some shops admit this instantly, some take a phone call to head office.

[robdood]

I'm quite sure the shop has to offer me a replacement thanks to my consumer rights.. I will check up on them first though, before I just go in there all high n mighty

[fatoy.japa]

Bear in mind though; you're perfectly within your rights to mount this sharpish should they try and fob you off.

EDIT: Eek, forum troubles. Suffice it to say, it was an image of a man on a very tall horse.

[harlowlad]

What the lenght on time you can take it back in ? Mine has been playing up but its around 10 months old. Will Currys tell me on my bike ? I have been searching Money Saving Expert for advice but I cant find anything relevant.

[robdood]

http://www.consumerdirect.gov.uk/your-rights/fs_c04.shtml

There is no 'length of time' - if a product doesn't meet reasonable levels of use then it is not 'of a satisfactory quality'

I think.

[Distinct muttering]

I just know mine will fuck up next month when its out of warranty